Our goal at FIOHS is to help others grow their business and be successful. Even if our tools are not right for you, we hope you find some value in our growing resource library below.



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What is a CRM? What is a CRM used for?

CRM stands for customer relationship management. It is a system used by businesses to manage their customer data and interactions. CRMs can be used to track customer data, such as contact information, purchase history, and communication history. They can also be used to manage customer interactions, such as sales, marketing, and customer service.

What is marketing automation?

Marketing automation is a technology that automates marketing and sales processes. It includes a set of tools and platforms that enable companies to plan, execute, and measure marketing campaigns.

How important is reputation management software in growing my local business?

There is no one answer to this question as the importance of reputation management software will vary depending on the business and its goals. However, in general, reputation management software can be a valuable tool in growing a local business by helping to monitor and improve the business's online reputation.

How do reviews help customers find me online?

Reviews help customers find you online by increasing your visibility in search engines. When customers search for businesses like yours, reviews from sites like Google and Yelp can appear in the search results, giving potential customers more information about your business. In addition, customers are more likely to click on businesses with positive reviews, so having positive reviews can help you attract more customers.

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